POS terminal

• Increased sales. It has been proven that the average value of a purchase increases when purchases are not dependent on the amount of cash in one's wallet.
• Lower costs of cash transactions and no risk while withdrawing and depositing cash.
• Highest level of security. Cashless transactions executed using UniCredit Bank's POS-terminals are completely secure. Before the transaction is executed, all payments using the MasterCard, Maestro, Visa and Visa Electron cards are authorised. The processing centre also monitors payments and issues real-time warnings in case of suspicious payment patterns at points of sale or terminals.
• Option of selecting between various POS-terminals:
  • mobile (operates using a GSM connection);
  • standard countertop (digital, analogue or network line);
  • attachment with a keyboard (so-called PIN PAD) allowing customers to enter their PIN.
• Option of connecting POS-terminals with an electronic cash register which reduces the probability of errors. Most of you already have electronic cash registers connected with the general ledger. UniCredit Bank makes it possible for you to connect POS-terminals with the cash register. The transaction amount you enter in the cash register is automatically transferred into the POS-terminal.

• You get UniCredit Bank POS-terminals with associated point of sale equipment.
• You can accept MasterCard and Visa cards.
• You can host cards of other issuers that have concluded agreements with you on the acceptance of payment cards.
• Payments you receive through POS terminals can be remitted to your business account within a precisely determined deadline.
• You benefit from regular maintenance of POS-terminals and associated equipment. You can choose between two maintenance packages:
  • the STANDARD package is intended for a broader circle of users with basic maintenance needs;
  • the PREMIUM package is intended for more demanding users that also operate at night and require rapid responsiveness in case of questions or complaints.
• You can receive daily bank statements in electronic format.

Procedure for resolving complaints

If you discover an incorrectly accounted transaction amount (too high, too low or inadvertently reversed transaction amount), you can log your complaint using the form entitled POS Transaction Processing Request. Fill in the grey fields in the form and send the form together with the bill and the POS terminal slip via e-mail to pos@unicreditgroup.si.