We always place the customer in the centre of attention.
Service quality, creating value for customers and customer satisfaction remain our primary drivers in business.
One of our competitive advantages is servicing customers using the wide network of banks within UniCredit Group, which are leaders in their respective local markets. We can support international customers operating in the Slovenian market as well as Slovenian customers who are trying to expand operations into foreign countries.
Independent studies on customer satisfaction rank our bank at the top of the Slovenian banking sector and have confirmed several years in a row that customers respect and trust us. As an expression of their trust and loyalty, they recommend us to others on a daily basis. We desire to be different from other players in the market through the quality we provide. Our ability to listen to what a customer needs and responding to their wishes and expectations properly is also confirmed by mystery shopping results – mystery shoppers gave the quality of our bank’s services the highest marks.